Terms & conditions
Website use
The information provided on this website is the copyright of PowerDrive Drum Company Ltd and may not be used in whole or part without prior written permission. The moral rights of the authors are reserved. Whilst our best efforts go to maintain this website, PowerDrive Drum Company Ltd cannot be responsible for any reliance placed upon the information contained within it.
For more information why not contact us? We reserve the right to modify or withdraw any service without notice as part of our policy of meeting the highest possible standards. Any information that you submit to us through this website will only be used within PowerDrive Drum Company Ltd and will not be passed to any third parties. Use of this website signifies your agreement to the terms of use.
Conditions of Sale
Ownership of goods will pass to the purchaser when PowerDrive Drum Company Ltd receives full payment. Where goods are lost, damaged or destroyed after delivery and ownership has yet to pass, the purchaser will indemnify PowerDrive Drum Company Ltd against any loss incurred, provided such loss, damage or destruction does not result from PowerDrive Drum Company Ltd negligence.
Payment
Payment must be made by credit/debit card at time of purchase. If however you have an authorised credit facility with our company you will need to insert your account number (e.g. ABCD123) when setting up your online account (you will need to email orders@mypowerdrive.com to have the credit account authorised). If in any doubt please contact our Accounts Department on +44 (0)1525 370 292.
Value Added Tax
Where a delivery address is selected that falls inside the EU fiscal area, VAT will be added on the checkout page at the standard rate as defined by HM Government in the United Kingdom.
Packing & Carriage Charge
All orders, irrespective of value, are subject to packing and carriage charges and will be sent by receipted carrier. Please add any items required to your basket and proceed to checkout where the postal options and charges will appear. Please contact us if no options appear or you are unhappy with the charges that do appear as in certain circumstances we might be able to find a cheaper option for you.
Delivery
We have excellent stocks and most orders are completed within 48 hours of receipt. Please note that items are all flagged as either 'Stock product' for immediate delivery or 'Special order' which ships within 28 days.
Lost Or Damaged Goods
On receipt of goods, always write 'UNCHECKED' beside your signature as required by our insurers. No responsibility can be accepted for non-delivery unless the carrier and ourselves are informed in writing within 14 days of advice. Contents damaged or contents missing must be signed for accordingly (if possible) and reported to the carriers and ourselves in writing within 3 days of delivery.
Returned Items
Returned goods can only be credited if returned in perfect condition, within 14 days of the date of receipt, with the respective invoice number and date and where applicable, in the original packing. Goods that have been returned for credit that have been correctly supplied will be subject to a 20% handling charge.
Outstanding Items
All items available from stock are dispatched at the time of handling your orders. Goods not in stock will be dispatched as soon as they are available, unless otherwise directed. We will advise you if there is going to be a long delay on goods ordered that aren't in stock.
